Recognition
Can I Fold or Staple Paper Surveys?
Learn how to safely fold and staple paper surveys for mailing while maintaining accurate OCR recognition and protecting your scanning equipment.
Can I Upload Surveys Created on Another Platform?
Understand why PaperSurvey can only process surveys created within the platform and learn how to migrate your existing survey designs.
Can PaperSurvey Read Surveys Sent by Fax?
Learn how to successfully process faxed paper surveys with PaperSurvey, including tips for optimizing fax quality and handling common issues.
Can People Use Any Color Pen to Fill Out a Survey?
Find out which pen colors work best for completing paper surveys processed by PaperSurvey.
Does the Software Ignore Marks Outside of Boxes?
Learn how PaperSurvey's recognition engine handles stray marks and only processes responses inside designated answer boxes.
How Are Duplicate Uploads Detected?
Learn how PaperSurvey automatically detects duplicate survey uploads using unique page identifiers and file hash comparison.
How to Handle Blank and Instruction Pages
Learn how PaperSurvey handles blank pages in scanned documents and how to use the IGNORE marker system for cover sheets and instruction pages.
How to Reset the Survey Page Counter
Learn how to reset your PaperSurvey page counter by duplicating your survey, and understand why identifiers don't auto-reset after deleting responses.
What File Formats Are Supported for Scanning?
Learn which file formats PaperSurvey accepts for scanned surveys, recommended scanner settings, and how to optimize your uploads for best recognition.
What Is Intelligent Word Recognition (IWR)?
Learn how Intelligent Word Recognition improves handwriting accuracy by matching responses against a predefined dictionary of expected answers.
What Is the Processing Time for Large Uploads?
Understand expected processing speeds for large survey uploads, factors that affect timing, and how to monitor and optimize your batch processing.
What Languages Are Supported for Handwriting Recognition?
PaperSurvey supports handwriting recognition in 39 languages across Latin, Cyrillic, Arabic, Asian, and Indic scripts.
What Pen Should I Use to Complete a Survey?
Learn which pens produce the best scanning and recognition results for paper surveys.
Why Are My Surveys Not Being Recognized?
Diagnose and fix common survey recognition failures caused by missing corner marks, mismatched settings, or scanning issues.