Refund Policy

We at PaperSurvey.io offer a variety of subscription plans to meet different needs. Before making a commitment to one of our plans, we encourage you to make full use of our free trial period to ensure our Services meet your needs.

Trial Period

PaperSurvey.io provides a 14 day trial period for new users. During the trial period, you can use our Services without charge to understand their functionality and suitability for your needs.

Subscription Services

Once the trial period ends, you will need to choose a subscription plan to continue using our Services.

No Refunds

After the trial period, all fees are non-refundable, meaning that there are no refunds or credits for partially used periods. We treat all customers equally, so we don't provide exceptions to this rule. This applies to monthly, annual, and multi-year plans.

Downgrades and Upgrades

Downgrading your service may cause the loss of features, or capacity of your account. PaperSurvey.io does not accept any liability for such loss. Upgrading will be pro-rated based on the remaining duration of your current subscription plan.

Cancellation

You may cancel your subscription at any time. Upon cancellation, your subscription will remain active until the end of the billing cycle, and you will not be charged again.