Help Center

Topic: Recognition

How to reset the survey page counter

Help Center RecognitionLast updated: 12 August, 2025

The unique page identifiers in PaperSurvey include a random prefix (like ABCD_1, ABCD_2) that doesn't automatically reset when you delete responses. This safety feature prevents accidental data mixing, but you may need to start fresh after testing.

Unique page marks for paper surveys

Understanding page identifiers

PaperSurvey generates unique identifiers with:

  • A random 4-letter prefix (e.g., ABCD, XYZQ)
  • Sequential numbering starting from 1
  • The prefix is modifiable when generating prints

Why identifiers don't auto-reset

The unique identifiers remain sequential even after deleting responses to prevent:

  • Mixing test and production data
  • Processing the same identifiers twice
  • Confusion when old printed copies resurface

When you need to reset

Common scenarios requiring a counter reset:

  • After testing with sample prints
  • Starting a new data collection round
  • Fixing survey design after initial printing
  • Moving from pilot to full study

How to reset the counter

Recommended method: Duplicate the survey

The only way to reset your page counter is to create a duplicate:

  1. Go to your survey list
  2. Click the duplicate option for your survey
  3. The new copy starts with counter at 1 and new prefix
  4. Archive or delete the original survey

This method gives you a clean separation from test data.

What gets reset

When you duplicate a survey:

  • Page counter - Starts fresh at 1
  • Prefix - New random 4-letter prefix generated
  • Unique identifiers - New series begins (e.g., WXYZ_1)
  • Response data - No data carries over
  • Survey settings - All settings are copied

What to do with old prints

If you have printed copies with higher page numbers:

  • Destroy test prints to avoid confusion
  • Clearly mark any remaining copies as "TEST"
  • Inform your team about the new survey version
  • Consider different paper color for new prints

Best practices

During development

  • Create a separate test survey for trials
  • Only print small batches during testing
  • Clearly label test materials
  • Delete test surveys when done

For production

  • Duplicate to create your final survey
  • Verify counter starts at 1 with new prefix
  • Consider customizing the prefix for your project
  • Document the survey version and prefix used
  • Keep the production survey separate

Need more help?

For detailed duplication instructions, see our guide on survey duplication.

If you need to preserve response data while resetting counters, contact our support team for advanced options.


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