Pricing
Choose the plan that works for you
$200 billed annually
- Upload up to 1000 pages/month
- Handwritten text recognition
(up to 3000 fields/month) - 1 user account
- 1 Team
- OMR (Optical mark recognition)
- Unlimited questions
- Unlimited surveys
- 16 question types
- Unlimited web survey responses
- Dropbox Sync
- Zapier
- Webhooks
- Dynamic forms
- Mid-cycle reset (1x/year)
$500 billed annually
- Upload up to 5000 pages/month
- Handwritten text recognition
(up to 9000 fields/month) - up to user accounts5
- 1 Team
- OMR (Optical mark recognition)
- Unlimited questions
- Unlimited surveys
- 16 question types
- Unlimited web survey responses
- Dropbox Sync
- Zapier
- Webhooks
- Dynamic forms
- Multilingual surveys
- Images
- White label surveys
- Add your own logo
- Prioritized data processing
- Mid-cycle resets (2x/year)
$1250 billed annually
- Upload up to 10000 pages/month
- Handwritten text recognition
(up to 18000 fields/month) - up to user accounts15
- up to teams2
- OMR (Optical mark recognition)
- Unlimited questions
- Unlimited surveys
- 16 question types
- Unlimited web survey responses
- Dropbox Sync
- Zapier
- Webhooks
- Dynamic forms
- Multilingual surveys
- Images
- White label surveys
- Add your own logo
- Prioritized data processing
- Priority Support
- Custom Domain for Web surveys
- Connect to BI (Business Intelligence) software
- API Access
- Phone Support
- SSO Authentication
- Mid-cycle resets (3x/year)
All prices exclude applicable taxes.
Frequently Asked Questions
Have questions about subscriptions and plans? Find answers below.
- Which subscription plan should I choose?We offer three plans: Standard, Enterprise, and Enterprise Plus.
- For most use cases, the Enterprise plan is the best fit.
- Upgrade to Enterprise Plus if you need to process a higher volume of pages.
- Choose the Standard plan if your needs are limited to processing a small number of surveys.
- What if I need to process more than 10,000 pages per month?The Enterprise Plus plan can be purchased in multiples. Each unit adds 10,000 pages, 18,000 handwritten fields, 15 user accounts, and 2 teams. For example, selecting 3 units gives you 30,000 pages/month, 45 users, and 6 teams. You can adjust the quantity using the dropdown on the Enterprise Plus pricing card above.
- What are the different support tiers?Our response times are prioritized based on your subscription plan:
Standard Plan: Within 72 hours
Enterprise Plan: Within 48 hours
Enterprise Plus Plan: Within 24 hours
Enterprise Plus customers on the annual plan can schedule phone or video conferences in advance, subject to availability. - Can I pay by bank transfer or purchase order?Payment by bank transfer or purchase order is available for yearly Enterprise Plus plan subscribers (minimum 20,000 pages, $2,500/year).
To arrange a wire transfer, please contact our support team at support@papersurvey.io. They will provide the necessary details and guide you through the payment process. - Are you GDPR compliant, and where can I find your Data Processing Agreement (DPA)?Yes, PaperSurvey.io is fully GDPR compliant. All data is transmitted and stored with encryption. Our data centers are managed by reputable third-party providers who adhere to the highest standards of security and data protection.
For detailed information on our security measures and data handling practices, please review our EU Privacy Summary, Security Statement, and Privacy Policy. These documents provide an in-depth look at how we safeguard your data.
To request a Data Processing Agreement, please contact our support team at support@papersurvey.io. - What pen should respondents use?
We recommend using a black or blue pen for best recognition accuracy.
- Can I collect responses on the web?
Yes, you can share a link to a web survey and collect responses in a web form. All results can be analyzed from a single spreadsheet alongside paper responses.
- Can I export the data?
Yes, you can export your data in CSV, Excel, Google Sheets, SPSS, and PDF formats in seconds.
- Do I need to install any software on my computer to use PaperSurvey.io?
No, PaperSurvey.io is cloud-based and requires no installation. All software updates and new features are automatically available to all customers.
- Do I need a special scanner to use PaperSurvey.io?
No, you can use any economy or business scanner to scan printed forms. We recommend using a scanner with a document feeder to speed up the scanning process.
- What is the minimum subscription duration?There is no minimum commitment. Monthly plans can be cancelled at any time, and you will retain access until the end of your billing period.
Yearly plans are billed annually and offer a discount equivalent to two free months. If you cancel a yearly plan, you will retain access until the end of the billing year. - Do you offer university or institutional pricing?Yes. We offer volume pricing designed for universities with bulk user accounts and shared page pools. Visit our university pricing page for details on Department, Faculty, and University-Wide plans.
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