Help Center
Topic: Recognition
Can I fold or staple paper surveys?
Help Center Recognition • Last updated: 12 August, 2025Yes, you can fold and staple paper surveys for mailing. However, both practices require careful handling to ensure accurate recognition and protect your scanning equipment.
Folding paper surveys
Folding is generally safe, but fold lines can interfere with recognition accuracy. Here's how to minimize issues:
Best practices for folding
- Use minimal folds - One fold is usually enough for standard envelopes. Multiple folds increase the risk of recognition errors
- Avoid checkbox areas - Never fold through multiple-choice checkboxes. Fold lines can be misinterpreted as checked responses
- Keep folds away from text areas - Folds through handwritten text can cause the text to be read as a continuous line (______)
What happens with fold lines
Most fold lines are automatically ignored during processing. However, if a fold crosses through response areas, you may need to manually verify those responses. This is especially important for:
- Multiple-choice questions where folds might register as selections
- Text fields where folds can flag empty text areas for manual review.
Stapling paper surveys
While stapling keeps pages organized, it requires extra steps before scanning:
Important stapling guidelines
- Always remove staples before scanning - Staples can damage scanner mechanisms and leave marks that interfere with recognition
- Preserve corner marks - When removing staples, be careful not to tear the corner marks. At least 3 of 4 corner marks must be intact for recognition
- Consider alternatives - Paper clips are safer than staples. They're easier to remove and don't leave permanent marks
Recommended approach
- Use paper clips instead of staples when possible
- If you must staple, use a proper staple remover (not scissors)
- Check that all corner marks remain visible after staple removal
- Scan immediately after removing staples to prevent pages from separating
Quick tips for success
- Test your folding method with a sample survey first
- Train staff on proper staple removal techniques
- Consider printing on heavier paper stock to minimize fold damage
- Keep a backup of unfolded surveys when possible
By following these guidelines, you'll maintain high recognition accuracy while efficiently managing your paper survey distribution.
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