Help Center
Topic: Recognition
Should surveys be completed in pen or pencil?
Help Center Recognition • Last updated: 26 August, 2025We recommend using pen for best recognition results. While both pen and pencil work, pen provides superior accuracy and fewer scanning issues.
Why pen works better
Pen creates darker, more consistent marks that scanners can easily detect:
- Higher contrast - Black or blue ink stands out clearly
- Consistent darkness - No variation from pencil pressure
- No smudging - Ink doesn't smear like graphite
- Better longevity - Marks remain clear over time
Using pencil effectively
If you must use pencil, follow these guidelines for best results:
Choose the right pencil
- Use #2 or HB pencils (standard darkness)
- Avoid hard pencils (H, 2H) that make light marks
- Ensure pencils are well-sharpened but not too sharp
Marking techniques for pencil
- Fill boxes completely rather than using checkmarks
- Apply firm, consistent pressure
- Make marks dark and solid
- Avoid light sketching or partial marks
Common issues with pencil
Light marks
Faint pencil marks may not scan properly, especially on:
- Lower quality scanners
- High-speed document feeders
- Photocopied surveys
Erasure problems
- Incomplete erasures leave ghost marks
- Eraser residue can obscure responses
- Multiple erasures damage paper
Best practices for your study
Standardize writing instruments
- Provide pens at survey stations
- Specify pen use in instructions
- Keep backup pens available
- Use the same color (black or blue)
Sample instruction text
"Please complete this survey using a black or blue pen. If you need to make corrections, cross out the incorrect answer and clearly mark your new choice."
Scanner settings for pencil
If using pencil is unavoidable:
- Increase scanner darkness/contrast settings
- Use higher resolution (300 DPI minimum)
- Clean scanner glass frequently
- Consider scanning in grayscale rather than black/white
Quick comparison
Feature | Pen | Pencil |
---|---|---|
Recognition accuracy | Excellent | Good (if dark) |
Scanning reliability | Very high | Variable |
Correction method | Cross out | Eraser (problematic) |
Long-term storage | Permanent | May fade |
Cost | Higher | Lower |
Recommendations by survey type
High-volume surveys
Use pen exclusively to minimize processing errors
Field surveys
Provide pens but accept pencil as backup
Educational testing
Follow your institution's standards
International studies
Consider local preferences but encourage pen use
By choosing pen over pencil, you'll reduce verification time and improve data quality. The small additional cost is offset by fewer processing errors and faster results.
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