Website Usability Survey Template

Website usability survey questions across 8 items covering navigation, task completion, and design clarity. Print, hand out, and scan forms for instant results.

This is a ready-made survey template you can use two ways. Print it on paper and hand it out, then scan the completed forms and PaperSurvey reads the answers for you automatically, no manual typing. Or share the very same template as an online web survey. The preview below shows the printable paper version.

Use this template

Copy this template into your account, then customize it to suit your needs.

This printable website usability survey turns online experience feedback into results you can act on, with 8 questions across one page that visitors can complete in about two minutes. It works at events, in offices, or wherever you meet the people who use your site but rarely fill in a pop-up form.

What this survey measures

The questions cover the parts of usability that matter most: how easy the site was to navigate, whether visitors found what they came for, how quickly pages loaded, and whether the design felt clear and attractive. A rating grid captures agreement on each point, a pick-one question shows how many people finished their task, and an open comment box invites specific ideas for improvement.

How to use it on paper

Hand the survey out at a trade show booth, a training session, or a customer meeting, or leave copies near a reception desk with a drop box. Visitors fill the checkboxes with a blue or black pen and write any comments in the box provided. Collect the completed forms and scan them in batches: PaperSurvey reads the checkbox answers with optical mark recognition and converts handwritten comments to text automatically, so results appear in your dashboard without manual data entry.

Customize this template

Add your company logo, reword the statements to match a specific page or feature, or add questions about mobile use and checkout. The paper layout reflows automatically as you edit, and every copy you print stays scannable.

Preview the PDF above, or use this template to start collecting website feedback today.

Paper and web from one template

Every PaperSurvey template is a hybrid survey: run it on paper and scan the forms, share it online as a web survey, or do both at once and collect all the responses in one place. to see how it looks online, or open it in a new tab. It is a live preview only, so nothing you enter is saved.

Questions in this template

  1. Please rate how much you agree with each statement about the website.
  2. Which device did you use to visit the website today?
  3. How did you first find our website?
  4. Did you complete what you came to do?
  5. How easy or difficult was it to complete your task?
  6. Did you run into any of these problems? Please cross all that apply.
  7. How likely are you to recommend our website to a friend or colleague?
  8. What would make our website easier to use?
  9. If you could not complete your task, what were you trying to do?

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