This printable gym member satisfaction survey helps fitness clubs collect honest feedback from every member across 4 questions, including the members who never open a marketing email or app notification. The form prints on a single sheet and takes about two minutes to complete on a front-desk clipboard.
What this survey measures
The survey rates the parts of the club that shape daily experience: equipment quality and availability, cleanliness, group classes, staff helpfulness, opening hours, and changing rooms. A single renewal-likelihood question gives you a clear retention signal to track month over month, a facilities checklist shows where members want you to invest next, and an open comment box captures anything the fixed questions miss.
How to use it on paper
Keep a small stack on a clipboard at the front desk and hand one to members as they check in or finish a session, or leave copies by the exit with a drop box. Members fill the checkboxes with a blue or black pen. Collect the completed forms and scan them in batches: PaperSurvey reads the checkbox and grid answers with optical mark recognition and converts the handwritten suggestions to text automatically, so results appear in your dashboard without any manual data entry.
Customize this template
Add your club logo, rename the facilities to match what you offer, or add questions about specific classes, trainers, or locations. Remove any row you do not need and the paper layout reflows automatically, and every copy you print stays scannable.
Preview the PDF above, or use this template to start collecting member feedback today.