Hospital Discharge Survey Template

Hospital discharge survey template with 21 questions covering care on the ward, discharge instructions, medicines, delays, getting home, and dignity of care.

Print this ready-made questionnaire and hand it out, then scan and upload the completed forms to read the answers automatically. You can also share the same questionnaire online. The preview below shows the paper version.

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This printable hospital discharge survey helps wards and discharge teams capture honest feedback from every patient as they leave, in 21 questions across three pages. It reaches people who never open an email or patient portal, and it takes about five minutes to complete at the bedside or at the ward desk.

What this survey measures

The survey follows the patient from the ward to the front door. It opens with the ward, length of stay, and type of admission, then asks about care during the stay: whether staff explained the condition clearly, involved the patient in decisions, managed pain, respected dignity and privacy, and came quickly when needed, plus ratings for nursing care, doctors, cleanliness, food, and quiet at night. The leaving hospital section checks that discharge instructions, medicines, side effects, warning symptoms, self-care, and follow-up appointments were understood, and records written instructions, notice of discharge, delays, and help at home. A short getting home section confirms medicines, transport, carer involvement, and home visits. An overall rating and a likelihood-to-recommend question give you simple scores to track over time, and the comment section lets patients thank staff by name and say what went well and what could be better.

How to use it on paper

Hand the form to patients as their discharge paperwork is prepared, or leave copies at the ward desk with a drop box for completed sheets. Patients fill the checkboxes with a blue or black pen. Collect the forms and scan them in batches: PaperSurvey reads the checkbox answers with optical mark recognition and converts handwritten comments to text automatically, so results appear in your dashboard without any manual data entry.

Customize this template

Add your hospital logo, reword statements to match your ward or specialty, and add or remove questions to cover medication counseling, follow-up appointments, or transport. The paper layout reflows automatically as you edit, and every copy you print stays scannable.

Preview the PDF above, or use this template to start collecting discharge feedback today.

Paper and web from one template

Use this questionnaire on paper, online, or both, and collect all responses in one place. Open it in a new tab. This is a preview only. Responses are not saved.

Questions in this template

  1. Which ward or department are you leaving?
  2. How many nights did you stay in hospital?
  3. Was your admission planned or an emergency?
  4. How much do you agree with each statement about your care?
  5. How would you rate the following?
  6. How much do you agree with each statement about leaving hospital?
  7. Were you given written discharge instructions to take home?
  8. How much notice were you given of your discharge?
  9. Was your discharge delayed?
  10. Will you have the help you need at home?
  11. Did you get the medicines you needed before you left?
  12. How are you getting home?
  13. Did staff talk with your family or carer about the help you will need?
  14. Has a nurse, therapist or other service been arranged to visit you at home?
  15. Overall, how would you rate the care you received during your stay?
  16. How likely are you to recommend this hospital to family or friends?
  17. What is your age group?
  18. Who is filling in this form?
  19. Is there a staff member you would like to thank by name?
  20. What did we do well?
  21. What could we have done better?

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