This tenant satisfaction survey template gives property managers and landlords a simple, printable way to hear from every current tenant, with 4 questions that take about three minutes to complete. It works for tenants who never open an email or resident portal, and it prints on a single clean page.
What this survey measures
The rating grid covers the parts of a tenancy that shape day to day satisfaction: the condition of the home, how quickly repairs and maintenance get done, how responsive the property team is, communication about the tenancy, value for money of the rent, and the cleanliness of shared and common areas. A likelihood-to-recommend question gives you a single score to track across buildings and over time, a tenure question lets you segment new residents from long-term ones, and an open comment box captures anything the fixed questions miss.
How to use it on paper
Hand the survey out at the front desk, post it under doors, or leave copies in the lobby with a drop box for completed forms. Tenants cross the boxes with a blue or black pen. Collect the forms and scan them in batches with PaperSurvey: it reads the ratings with optical mark recognition and converts handwritten comments to text automatically, so results reach your dashboard without any manual data entry.
Customize this template
Reword the rows to match your properties, add questions about specific buildings or amenities, or drop the tenure question if you do not need it. The paper layout reflows automatically as you edit, and every copy you print stays scannable.
Preview the PDF above, or use this template to start collecting tenant feedback today.