This software product feedback survey template gives your users a fast, screen-free way to tell you how the product is working and what to build next, with 21 questions over three pages. Two built-in conjoint tasks turn "what should we prioritize" into a clear choice you can actually measure.
What this survey measures
The opening grid captures agreement on the things that drive retention: ease of use, productivity, reliability, support quality, and value. An effort rating shows how hard people work to get what they need, a signal that often predicts churn before satisfaction scores do. A feature grid rates each part of the product, and two discrete choice tasks ask users to trade off speed, integrations, reporting, and offline use against timing and a possible price change, so you can read real priorities from the pattern of choices. Satisfaction, likelihood to recommend, and a product-market-fit question give you scores to track over time, a support section rates replies and learning resources, and open boxes surface the single change that matters most.
How to use it on paper
Hand this survey out at user conferences, onboarding sessions, customer advisory boards, or trade show booths where a laptop or link is not practical. Users cross one box per question with a blue or black pen. Collect the completed forms and scan them with PaperSurvey: optical mark recognition reads every checkbox and the handwriting recognition converts written comments to text, so results reach your dashboard with no manual data entry.
Customize this template
Swap the grid statements for the outcomes you care about, edit the improvement, availability, and price levels in the choice tasks, or add and remove questions to fit your release. The paper layout reflows automatically as you edit, and every printed copy stays scannable.
Preview the PDF above, or use this template to start collecting product feedback today.