Software Product Feedback Survey Template

Software product feedback survey with 5 questions on usability and effort, plus a conjoint task on what to build next. Print and scan for results.

Use this template

Copy this template into your account, then customize it to suit your needs.

This software product feedback survey template gives your users a fast, screen-free way to tell you how the product is working and what to build next, with 5 questions that fit on a single sheet. A built-in conjoint task turns "what should we prioritize" into a clear choice you can actually measure.

What this survey measures

The opening grid captures agreement on the things that drive retention: ease of use, productivity, reliability, support quality, and value. An effort rating shows how hard people work to get what they need, a signal that often predicts churn before satisfaction scores do. The discrete choice task asks users to trade off a faster product against more integrations and a possible price change, so you can read real priorities from the pattern of choices. A likelihood-to-recommend question gives you a score to track over time, and an open box surfaces the single change that matters most.

How to use it on paper

Hand this survey out at user conferences, onboarding sessions, customer advisory boards, or trade show booths where a laptop or link is not practical. Users cross one box per question with a blue or black pen. Collect the completed forms and scan them with PaperSurvey: optical mark recognition reads every checkbox and the handwriting recognition converts written comments to text, so results reach your dashboard with no manual data entry.

Customize this template

Swap the grid statements for the outcomes you care about, edit the improvement, availability, and price levels in the choice task, or add and remove questions to fit your release. The paper layout reflows automatically as you edit, and every printed copy stays scannable.

Preview the PDF above, or use this template to start collecting product feedback today.

Questions in this template

  1. How much do you agree with the following statements?
  2. How much effort does it take to do what you need in the product?
  3. Improvement Availability Effect on price
  4. How likely are you to recommend our product?
  5. What is the one thing we could do to make the product better for you?

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