Software Product Feedback Survey Template

Software product feedback survey with 5 questions on usability and effort, plus a conjoint task on what to build next. Print and scan for results.

This is a ready-made survey template you can use two ways. Print it on paper and hand it out, then scan the completed forms and PaperSurvey reads the answers for you automatically, no manual typing. Or share the very same template as an online web survey. The preview below shows the printable paper version.

Use this template

Copy this template into your account, then customize it to suit your needs.

This software product feedback survey template gives your users a fast, screen-free way to tell you how the product is working and what to build next, with 5 questions that fit on a single sheet. A built-in conjoint task turns "what should we prioritize" into a clear choice you can actually measure.

What this survey measures

The opening grid captures agreement on the things that drive retention: ease of use, productivity, reliability, support quality, and value. An effort rating shows how hard people work to get what they need, a signal that often predicts churn before satisfaction scores do. The discrete choice task asks users to trade off a faster product against more integrations and a possible price change, so you can read real priorities from the pattern of choices. A likelihood-to-recommend question gives you a score to track over time, and an open box surfaces the single change that matters most.

How to use it on paper

Hand this survey out at user conferences, onboarding sessions, customer advisory boards, or trade show booths where a laptop or link is not practical. Users cross one box per question with a blue or black pen. Collect the completed forms and scan them with PaperSurvey: optical mark recognition reads every checkbox and the handwriting recognition converts written comments to text, so results reach your dashboard with no manual data entry.

Customize this template

Swap the grid statements for the outcomes you care about, edit the improvement, availability, and price levels in the choice task, or add and remove questions to fit your release. The paper layout reflows automatically as you edit, and every printed copy stays scannable.

Preview the PDF above, or use this template to start collecting product feedback today.

Paper and web from one template

Every PaperSurvey template is a hybrid survey: run it on paper and scan the forms, share it online as a web survey, or do both at once and collect all the responses in one place. to see how it looks online, or open it in a new tab. It is a live preview only, so nothing you enter is saved.

Questions in this template

  1. How much do you agree with the following statements?
  2. How much effort does it take to do what you need in the product?
  3. Improvement Availability Effect on price
  4. How likely are you to recommend our product?
  5. Overall, how satisfied are you with the product?
  6. How well does the product meet your needs today?
  7. How often do you use the product?
  8. How long have you been using the product?
  9. Which best describes your role?
  10. Which parts of the product do you use most? Cross all that apply.
  11. What is the one thing we could do to make the product better for you?
  12. What do you like most about the product?
  13. If there is a feature you wish we had, describe it here.

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