Tour Feedback Form Template

Tour feedback form template with 14 questions rating the guide, transport, sights, and value, plus rebooking and recommendation questions.

Print this ready-made questionnaire and hand it out, then scan and upload the completed forms to read the answers automatically. You can also share the same questionnaire online. The preview below shows the paper version.

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Copy this template into your account, then customize it to suit your needs.

This tour feedback form gives guides and excursion operators a fast way to hear from every guest at the end of a trip, including the many who never respond to a follow-up email. The two-page layout has 14 questions and takes about three minutes to complete before guests head off.

What this survey measures

The form starts with the tour name, date, who guests travelled with, and how they found you. One rating grid covers each part of the day, from booking and pickup to transport, sights, pace, food, group size, value, and the overall experience. A second grid rates the guide on knowledge, friendliness, communication, commentary, timekeeping, and care for safety. A 0 to 10 recommendation score and a rebooking question give you simple loyalty signals to track across tours and seasons, and two comment boxes collect the highlights and suggestions that a fixed scale would miss.

How to use it on paper

Hand the form to guests during the final leg of the tour, at the drop-off point, or back at the meeting spot with a small feedback box. Guests complete it with a blue or black pen while the experience is still fresh. Collect the forms and scan them in batches: PaperSurvey reads the checkbox ratings with optical mark recognition and converts the handwritten comments to text automatically, so results reach your dashboard without any manual data entry.

Customize this template

Add your company logo, rename the tour so results group by trip, or add questions about specific stops, meals, or accommodation. Remove any rating row that does not apply to your excursion. The paper layout reflows automatically as you edit, and every copy you print stays scannable.

Preview the PDF above, or use this template to start collecting tour feedback today.

Paper and web from one template

Use this questionnaire on paper, online, or both, and collect all responses in one place. Open it in a new tab. This is a preview only. Responses are not saved.

Questions in this template

  1. Tour name
  2. Date of the tour
  3. Who did you travel with?
  4. How did you find out about this tour?
  5. How would you rate each part of the tour?
  6. How did the tour length feel?
  7. Did the tour match its description?
  8. Was the meeting point easy to find?
  9. How would you rate your guide on the following?
  10. How likely are you to recommend this tour to a friend?
  11. How likely are you to book another tour with us?
  12. What did you enjoy most?
  13. What was the highlight of your day?
  14. What could we do better?

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