Bar and Pub Feedback Template

Bar customer feedback survey template with 14 questions covering drinks, food, service, atmosphere, and likelihood to recommend.

Print this ready-made questionnaire and hand it out, then scan and upload the completed forms to read the answers automatically. You can also share the same questionnaire online. The preview below shows the paper version.

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This bar customer feedback survey gives bars and pubs a quick comment card that regulars and first-timers will actually fill out, no app or email needed. The form runs to 14 questions over two pages and takes about three minutes to complete at the table or at the bar.

What this survey measures

The form opens with the visit itself: why guests came in, when, who with, and what they ordered. The core rating grid covers what guests judge a venue on, from the welcome and the speed of service to drinks, atmosphere, music, cleanliness, and value for money, each scored from Poor to Excellent. A short food section rates taste, portions, and presentation for guests who ate. A 0 to 10 recommendation score gives you a simple number to track from week to week, visit frequency tells you whether you are hearing from newcomers or regulars, and two comment boxes catch what guests enjoyed and what you could do better.

How to use it on paper

Leave a stack of cards on tables, at the bar, or tucked into the check presenter, with a drop box near the exit. Guests mark the checkboxes with a blue or black pen. Collect the cards at the end of a shift and scan them in batches: PaperSurvey reads the checkbox answers with optical mark recognition and turns handwritten comments into text automatically, so results land in your dashboard without any manual typing.

Customize this template

Add your venue logo, rename the rating rows to match your menu or taproom, or drop in a question about a specific event or promotion. The paper layout reflows automatically as you edit, and every card you print stays scannable.

Preview the PDF above, or use this template to start collecting guest feedback tonight.

Paper and web from one template

Use this questionnaire on paper, online, or both, and collect all responses in one place. Open it in a new tab. This is a preview only. Responses are not saved.

Questions in this template

  1. What brought you in today?
  2. When did you visit?
  3. Who were you with?
  4. What did you order?
  5. How would you rate the following?
  6. How long did you wait to be served?
  7. If you ate with us, how would you rate your food?
  8. How long did your food take to arrive?
  9. How likely are you to recommend us to a friend?
  10. How often do you visit?
  11. What would bring you back sooner?
  12. Which events would you come to?
  13. What did you enjoy most about your visit?
  14. Is there anything we could do better?

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