Care Home Resident Satisfaction Survey Template

Care home resident satisfaction survey with 23 questions on staff care, health, the home, dining, activities, and everyday choice. Print, hand out, and scan completed forms for instant results.

Print this ready-made questionnaire and hand it out, then scan and upload the completed forms to read the answers automatically. You can also share the same questionnaire online. The preview below shows the paper version.

Loading preview...
Start from this template

Copy this template into your account, then customize it to suit your needs.

This care home resident satisfaction survey gives residents a simple, large-print way to share how they feel about daily life in the home. It is designed for aged care and retirement homes that want direct, dignified feedback from the people they support. The template has 23 questions, most of them short yes, sometimes, or no grids, across five pages.

What this survey measures

Residents answer short, plain questions with Yes, Sometimes, or No across the areas that shape daily life: staff and care, personal care and health, their room and the home, wellbeing, peace and quiet, meals and dining, activities, everyday choices, visitors and family, keeping informed, and health and other services. A short moving in section uses Yes, No, or Not sure. Simple Poor to Excellent ratings cover each staff group, the facilities, and each meal. An overall satisfaction rating and a recommendation score give you numbers to track over time, and two comment boxes let residents say what they value and what they would change.

How to use it on paper

Print the survey and hand it to residents at their own pace, or offer it during a keyworker visit or family meeting so someone can help if needed. Ask residents to use a blue or black pen and mark one circle per row. Collect the completed forms in a sealed box to protect privacy, then scan them with PaperSurvey to turn every marked box into results automatically, with no manual data entry.

Customize this template

You can add your home's logo, adjust the scale wording, reword any question to match your care standards, and add or remove whole sections. The layout reflows automatically as you edit, so grids and pages always stay aligned.

Preview the PDF above, or use this template to start collecting responses today.

Paper and web from one template

Use this questionnaire on paper, online, or both, and collect all responses in one place. Open it in a new tab. This is a preview only. Responses are not saved.

Questions in this template

  1. Please answer each question about the staff who care for you.
  2. How would you rate each of these staff groups?
  3. Please answer each question about your personal care.
  4. Please answer each question about where you live.
  5. How would you rate each of the following?
  6. Please answer each question about how you feel.
  7. Please answer each question about noise and getting on with others.
  8. Please answer each question about meals at the home.
  9. How would you rate each meal?
  10. Please answer each question about activities.
  11. Which activities would you like more of?
  12. Please think back to when you first moved in.
  13. Please answer each question about the choices you can make.
  14. Please answer each question about keeping in touch.
  15. Please answer each question about information and concerns.
  16. Please answer each question about the services you use.
  17. Overall, how satisfied are you with living here?
  18. How likely are you to recommend this home to a friend or family member?
  19. How long have you lived here?
  20. What is your age group?
  21. Did anyone help you fill in this form?
  22. What do you like most about living here?
  23. What would you like us to change or improve?

Get started with PaperSurvey.io

Create, print, and scan paper surveys with automatic data extraction.

Get Started

Start your 14-day free trial now, no credit card required.