Dental Patient Satisfaction Survey Template

Dental patient satisfaction survey template with 25 questions covering booking, the dental team, treatment, oral health, aftercare, and value.

Print this ready-made questionnaire and hand it out, then scan and upload the completed forms to read the answers automatically. You can also share the same questionnaire online. The preview below shows the paper version.

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Copy this template into your account, then customize it to suit your needs.

This printable dental patient satisfaction survey helps dental practices collect honest feedback from every patient across 25 questions, including those who never open an email or online portal. The form prints on three pages and takes about five minutes to complete.

What this survey measures

The survey follows the patient's visit from start to finish: the reason for the visit, who they saw, how they booked, and how long they waited. A rating grid covers the reception team, opening hours, the waiting area, the hygienist and dentist, comfort and pain management, cleanliness, value for money, and payment. The treatment section asks whether the dentist listened and explained options clearly, how well costs were explained, and how anxious the patient feels about dental visits. A short oral health section records brushing habits, visit frequency, and current problems such as sensitive teeth or bleeding gums, and an information and aftercare section checks home care advice, a written treatment plan, and who to contact after treatment. An overall rating, a likelihood-to-recommend question, and the intention to return give you simple scores to track over time, and two comment boxes capture what went well and what could be better.

How to use it on paper

Hand the survey to patients at checkout or leave copies in the waiting room with a drop box at reception. Patients fill the checkboxes with a blue or black pen. Collect the completed forms and scan them in batches: PaperSurvey reads the checkbox answers with optical mark recognition and converts the handwritten comments to text automatically, so results appear in your dashboard without any manual data entry.

Customize this template

Add your practice logo, reword the grid rows to match your services, or add questions about specific treatments and providers. The paper layout reflows automatically as you edit, and every copy you print stays scannable.

Preview the PDF above, or use this template to start collecting patient feedback today.

Paper and web from one template

Use this questionnaire on paper, online, or both, and collect all responses in one place. Open it in a new tab. This is a preview only. Responses are not saved.

Questions in this template

  1. What was the main reason for your visit today?
  2. How long have you been a patient at our practice?
  3. Who did you see today?
  4. How did you book this appointment?
  5. How easy was it to get an appointment at a time that suited you?
  6. How long did you wait past your appointment time?
  7. How would you rate the following?
  8. How much do you agree with each statement?
  9. Before treatment, how clearly were the costs explained to you?
  10. How much pain or discomfort did you feel during treatment?
  11. How anxious do you usually feel about visiting the dentist?
  12. How would you rate the health of your teeth and gums?
  13. How often do you brush your teeth?
  14. How often do you usually visit a dentist?
  15. Do you have any of these problems at the moment?
  16. Were you given advice on caring for your teeth and gums at home?
  17. Were you given a written treatment plan with costs?
  18. Do you know how to contact us if you have a problem after treatment?
  19. Your age group
  20. How do you usually pay for your dental care?
  21. Overall, how would you rate your visit today?
  22. How likely are you to recommend our practice to family or friends?
  23. Do you intend to return to our practice for future care?
  24. What did we do particularly well?
  25. What could we do better?

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