Vehicle Purchase Feedback Survey Template

Car dealership sales feedback survey with 4 questions on the buying experience, plus a conjoint choice task. Print, hand out, and scan for results.

This is a ready-made survey template you can use two ways. Print it on paper and hand it out, then scan the completed forms and PaperSurvey reads the answers for you automatically, no manual typing. Or share the very same template as an online web survey. The preview below shows the printable paper version.

Use this template

Copy this template into your account, then customize it to suit your needs.

This car dealership sales feedback survey gives buyers a simple paper form to rate the sales experience across 4 questions, including a conjoint choice task that reveals the trade-offs between price, warranty, and finance. It prints on two clean pages and takes about three minutes to fill out.

What this survey measures

The agreement grid captures how well the salesperson listened, whether the buyer felt pressured, and how transparent the pricing and paperwork were. The discrete choice task shows what customers actually weigh when they pick between two realistic offers, and the referral source question tells you which channels bring people through the door. An open comment box catches anything the fixed questions miss.

How to use it on paper

Hand the form to buyers at the sales desk when they collect their keys, or mail it a few days after delivery. Customers cross one box per line with a blue or black pen. Collect the completed forms and scan them in batches with PaperSurvey: optical mark recognition reads every checkbox and choice, and handwritten comments are converted to text automatically, so results reach your dashboard with no manual data entry.

Customize this template

Swap the statements to match your showroom, change the vehicles, prices, and finance terms in the choice task, or add and remove questions as you need. The paper layout reflows automatically as you edit, and every printed copy stays scannable.

Preview the PDF above, or use this template to start collecting buyer feedback today.

Paper and web from one template

Every PaperSurvey template is a hybrid survey: run it on paper and scan the forms, share it online as a web survey, or do both at once and collect all the responses in one place. to see how it looks online, or open it in a new tab. It is a live preview only, so nothing you enter is saved.

Questions in this template

  1. Please rate your agreement with the following statements.
  2. Which type of vehicle did you purchase?
  3. Which body style did you buy?
  4. How did you pay for your vehicle?
  5. How long did the whole purchase take from arrival to keys?
  6. Vehicle Price Warranty Finance
  7. How did you hear about us?
  8. How satisfied were you with each part of your visit?
  9. How likely are you to recommend us to a friend or colleague?
  10. Overall, how satisfied are you with your purchase experience?
  11. Did the final price match what you were quoted?
  12. What did we do well, and anything we could have done better?

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