Museum Visitor Survey Template

Museum visitor survey template with 10 questions and 6 rating rows covering visit details, exhibitions, staff, facilities, value, and feedback.

This is a ready-made survey template you can use two ways. Print it on paper and hand it out, then scan the completed forms and PaperSurvey reads the answers for you automatically, no manual typing. Or share the very same template as an online web survey. The preview below shows the printable paper version.

Use this template

Copy this template into your account, then customize it to suit your needs.

This printable museum visitor survey helps museums and galleries hear from every guest, including the many who never respond to an email follow-up. The form prints on two to three pages with one clearly labeled section per page and takes about five minutes to complete.

What this survey measures

The survey opens with the context of the visit: whether it is a first trip, who the visitor came with, and how they heard about the museum. The experience section rates satisfaction with exhibitions, staff, signage, facilities, the shop, and the cafe, then asks which area guests enjoyed most and how they rate value for money. A final section captures how likely visitors are to recommend the museum and to return, and two comment boxes invite them to describe what they enjoyed most and what could be better.

How to use it on paper

Hand copies out at the welcome desk, leave them in the cafe, or place them near the exit with a collection box. Visitors fill the checkboxes with a blue or black pen. Collect the completed forms and scan them in batches: PaperSurvey reads the checkbox answers with optical mark recognition and converts the handwritten comments to text automatically, so results appear in your dashboard without manual data entry.

Customize this template

Add your museum logo, rename the exhibit areas to match your galleries, ask about a specific exhibition or event, or translate the form for international visitors. The paper layout reflows automatically as you edit, and every copy you print stays scannable.

Preview the PDF above, or use this template to start collecting visitor feedback today.

Paper and web from one template

Every PaperSurvey template is a hybrid survey: run it on paper and scan the forms, share it online as a web survey, or do both at once and collect all the responses in one place. to see how it looks online, or open it in a new tab. It is a live preview only, so nothing you enter is saved.

Questions in this template

  1. Is this your first visit to the museum?
  2. Who did you visit with today?
  3. How did you hear about the museum? Check all that apply.
  4. What was the main reason for your visit today?
  5. About how long did you spend at the museum today?
  6. How did you buy your ticket or arrange entry?
  7. How satisfied were you with each of the following today?
  8. Which area of the museum did you enjoy most today?
  9. How would you rate the value for money of your visit?
  10. Please tell us how much you agree with each statement about your visit.
  11. Which facilities did you use during your visit? Check all that apply.
  12. How likely are you to recommend the museum to a friend or colleague?
  13. How likely are you to return within the next twelve months?
  14. What would encourage you to visit again? Check all that apply.
  15. Would you consider becoming a member or supporter of the museum?
  16. What did you enjoy most about your visit?
  17. What could we improve for future visitors?
  18. Is there anything else you would like us to know?

Get started with PaperSurvey.io

Create, print, and scan paper surveys with automatic data extraction.

Get Started

Start your 14-day free trial now, no credit card required.