Help Center

Topic: Subscription

Does switching between plans incur additional costs?

Help Center SubscriptionLast updated: 12 August, 2025

No, there are no fees for changing your subscription plan. You only pay for the service you use.

How plan changes work

When you switch plans, we calculate the difference fairly:

  • Upgrading: You pay the prorated difference for the remainder of your billing period
  • Downgrading: Unused time from your current plan becomes a credit toward future bills
  • No switching fees: Ever. Change plans as often as needed

Billing examples

Upgrade scenario:

  • Current plan: $20/month, 15 days remaining
  • New plan: $50/month
  • You pay: $15 (the $30 difference for half a month)

Downgrade scenario:

  • Current plan: $50/month, 10 days remaining
  • New plan: $20/month
  • You receive: $10 credit applied to your next bill

When changes take effect

  • Plan upgrades activate immediately
  • Plan downgrades typically apply at the next billing cycle
  • Your data and work remain accessible throughout

Switching billing periods

You can also switch between monthly and yearly billing:

  • Monthly to yearly: Pay the prorated annual amount minus any current month credit
  • Yearly to monthly: Remaining annual credit applies to monthly bills

Best practices

  • Review your usage in Account settings before switching
  • Consider yearly billing for 20% savings if you're a regular user
  • Contact support if you need help choosing the right plan

Questions about plan changes?

Our support team can help you understand exactly how a plan change would affect your billing. Contact us at support@papersurvey.io for personalized assistance.


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