Help Center
Topic: Subscription
Does switching between plans incur additional costs?
Help Center Subscription • Last updated: 12 August, 2025No, there are no fees for changing your subscription plan. You only pay for the service you use.
How plan changes work
When you switch plans, we calculate the difference fairly:
- Upgrading: You pay the prorated difference for the remainder of your billing period
- Downgrading: Unused time from your current plan becomes a credit toward future bills
- No switching fees: Ever. Change plans as often as needed
Billing examples
Upgrade scenario:
- Current plan: $20/month, 15 days remaining
- New plan: $50/month
- You pay: $15 (the $30 difference for half a month)
Downgrade scenario:
- Current plan: $50/month, 10 days remaining
- New plan: $20/month
- You receive: $10 credit applied to your next bill
When changes take effect
- Plan upgrades activate immediately
- Plan downgrades typically apply at the next billing cycle
- Your data and work remain accessible throughout
Switching billing periods
You can also switch between monthly and yearly billing:
- Monthly to yearly: Pay the prorated annual amount minus any current month credit
- Yearly to monthly: Remaining annual credit applies to monthly bills
Best practices
- Review your usage in Account settings before switching
- Consider yearly billing for 20% savings if you're a regular user
- Contact support if you need help choosing the right plan
Questions about plan changes?
Our support team can help you understand exactly how a plan change would affect your billing. Contact us at support@papersurvey.io for personalized assistance.
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