Switching between PaperSurvey plans never incurs additional fees. You only pay for the service you actually use, with any changes calculated fairly through prorated billing.

This means you can adjust your plan as often as needed without worrying about hidden charges or penalties.

How Plan Changes Work

When you switch plans, we calculate the difference fairly:

• Upgrading: You pay the prorated difference for the remainder of your billing period
• Downgrading: Unused time from your current plan becomes a credit toward future bills
• No switching fees: Change plans as often as needed

Billing Examples

Upgrade scenario:

• Current plan: $20/month, 15 days remaining
• New plan: $50/month
• You pay: $15 (the $30 difference for half a month)

Downgrade scenario:

• Current plan: $50/month, 10 days remaining
• New plan: $20/month
• You receive: $10 credit applied to your next bill

When Changes Take Effect

Plan upgrades activate immediately. Plan downgrades typically apply at the next billing cycle. Your data and work remain accessible throughout.

Switching Billing Periods

You can also switch between monthly and yearly billing:

• Monthly to yearly: Pay the prorated annual amount minus any current month credit
• Yearly to monthly: Remaining annual credit applies to monthly bills

Making the Right Choice

Review your usage in Account settings before switching. If you are a regular user, consider yearly billing for 20% savings. Our support team can also help you choose the right plan.