Help Center

Topic: Subscription

Can I pay using PayPal?

Help Center SubscriptionLast updated: 12 August, 2025

PayPal is not currently available as a payment method. We accept credit cards and debit cards through our secure payment processor.

Available payment methods

We currently accept:

  • Credit cards - Visa, Mastercard, American Express, Discover
  • Debit cards - With Visa or Mastercard logos
  • Bank transfers - Available for Enterprise Plus yearly plans ($2,500+)

All card payments are processed securely through Stripe, our payment partner.

Alternative payment options

If you're unable to use a credit or debit card:

  1. Bank transfer - Available for Enterprise Plus yearly subscriptions ($2,500+). Contact support@papersurvey.io to arrange payment.

  2. Company purchase orders - For Enterprise Plus customers ($2,500+), we can work with your procurement process. Please reach out to our support team.

Why we don't support PayPal

We understand PayPal is convenient for many users. We've chosen to focus on direct card payments and bank transfers to keep our pricing competitive and streamline our billing processes.

Need help with payment?

If you're having trouble with payment or need assistance with alternative arrangements, please contact our support team at support@papersurvey.io. We're here to help you get started with PaperSurvey.


Get Started with PaperSurvey.io Software

Get Started

Start your 14-day free trial now, no credit card required.