This printable hotel feedback form is a short guest satisfaction card you can leave in rooms or hand out at check-out. It is built for front desk teams, hotel managers, and hospitality staff who want quick, honest feedback without a long questionnaire. With 5 questions, it fits on a single page and takes guests about a minute to complete.
What this survey measures
The card opens with a rating grid where guests score nine parts of their stay on an Excellent to Poor scale: front office staff, overall hotel cleanliness, room cleanliness, housekeeping, restaurant ambiance, restaurant food, the travel desk, spa services, and the hotel overall. A yes or no question captures whether guests would recommend you to others, and an open comment area collects any additional questions, concerns, or praise in their own words.
How to use it on paper
Print the form and place a copy in each guest room, at reception, or with the folio at check-out. Ask guests to use a blue or black pen so their marks and handwriting scan clearly. Collect completed cards in a box at the front desk or gather them during turndown. When you are ready, scan or photograph the forms and upload them to PaperSurvey, which reads the marked ratings and comments automatically and compiles your results.
Customize this template
Most hotels add their logo and property name to the heading, adjust the rating labels, and add or remove grid rows to match the amenities they offer, such as pool, gym, or bar service. The layout reflows automatically as you edit, so the page stays clean.
Preview the PDF above, or use this template to start collecting responses today.