This printable donor satisfaction survey helps charities and nonprofits gather honest feedback from every supporter across 14 questions, including donors who never open an email or click a link. The form prints on two pages and takes about five minutes to complete.
What this survey measures
The survey captures the trust and transparency that keep donors giving: whether they understand how their donation is used, how well your impact is communicated, whether they feel appreciated, and whether they believe funds are handled responsibly. A giving experience section rates how easy it was to give and how quickly gifts were acknowledged, then records how long each person has supported you, how often and how they give, and what first inspired them. A zero to ten scale measures likelihood to continue supporting you, followed by what would encourage more giving and which kinds of support donors might consider next. Communication questions tell you which channels, how often, and which topics reach each donor, and two open comment boxes gather ideas for deeper engagement.
How to use it on paper
Hand the survey out at fundraising events, include it in a mailed appeal with a reply envelope, or leave copies at your reception desk with a drop box. Donors fill the checkboxes with a blue or black pen. Collect the completed forms and scan them in batches: PaperSurvey reads the checkbox answers with optical mark recognition and converts the handwritten comments to text automatically, so results appear in your dashboard with no manual data entry.
Customize this template
Add your organization logo, reword the statements to match your programs, or add questions about specific campaigns and giving levels. The paper layout reflows automatically as you edit, and every copy you print stays scannable.
Preview the PDF above, or use this template to start collecting donor feedback today.