Your email address serves as your primary login credential and the main point of contact for your PaperSurvey account. If you need to update it, our support team will handle the change securely on your behalf.

To get started, send a request to support@papersurvey.io. For security purposes, you must send this request from the email address currently registered on your account.

What happens next

Once we receive your request, our support team will:

• Verify your account ownership
• Process the email change
• Send confirmation to both your old and new email addresses
• Update your account within 5 business days

If you no longer have access to your registered email address, please include additional details in your support request so we can verify your identity through alternative means.