Help Center

Topic: Subscription

Is subscription on a 30-day basis or monthly basis?

Help Center SubscriptionLast updated: 26 August, 2025

Monthly subscriptions operate on a 30-day cycle, not a calendar month basis. This ensures consistent billing regardless of the month you subscribe.

How the billing cycle works

When you subscribe:

  • Your billing cycle starts immediately
  • You're billed every 30 days
  • The same date recurs each period (adjusting for shorter months)

Example: Subscribe on January 15th, next bills are February 14th, March 16th, etc.

Why 30-day cycles?

We use 30-day cycles to ensure:

  • Fair pricing: You always get the full period you pay for
  • Predictable billing: Same interval regardless of month length
  • Simple proration: Easy calculations when changing plans

Calendar month considerations

Unlike calendar-based billing:

  • No confusion with February's shorter length
  • No variable periods (28-31 days)
  • Consistent value every billing cycle

Billing date examples

If you subscribe on the:

  • 1st: Bills recur on the 1st (or last day if month is shorter)
  • 15th: Bills recur on the 15th
  • 31st: Bills recur on the 30th (or last day of month)

Yearly subscriptions

Annual plans work differently:

  • Billed once per year
  • 365 days of access
  • 20% discount compared to monthly billing

Managing your billing date

Your billing date is set when you first subscribe. To change it:

  1. Cancel your current subscription
  2. Wait for it to expire
  3. Resubscribe on your preferred date

Viewing your next billing date

Check your exact billing date anytime:

  1. Go to Subscription settings
  2. View "Next billing date"
  3. See your complete billing history

Questions about billing cycles?

If you need clarification about your specific billing situation, contact our support team at support@papersurvey.io. We're happy to explain how the 30-day cycle applies to your account.


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