Help Center

Topic: Subscription

Will I lose my data if I upgrade from the free trial?

Help Center SubscriptionLast updated: 12 August, 2025

No, all your data is completely safe when upgrading. Everything you've created during your free trial seamlessly transfers to your paid account.

What transfers to your paid account

When you upgrade, you keep:

  • All surveys and templates you've created
  • Uploaded forms and processed data
  • Team members and permissions
  • Account settings and preferences
  • Integration configurations
  • Historical data and analytics

How the upgrade process works

Upgrading is simple and immediate:

  1. Choose your plan in Subscription settings
  2. Enter your payment information
  3. Your account upgrades instantly
  4. Continue working without interruption

What happens if your trial expires first?

Even if your trial expires before upgrading:

  • Your data remains intact
  • You can still access your account to upgrade
  • All data reactivates upon payment
  • No re-upload or reconfiguration needed

Ready to upgrade?

Visit your Subscription settings to choose the plan that fits your needs. If you have questions about which plan is right for you, contact our support team at support@papersurvey.io.


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