Help Center

Topic: Subscription

Are there any hidden fees once I subscribe?

Help Center SubscriptionLast updated: 12 August, 2025

No, PaperSurvey has no hidden fees. The price you see is exactly what you pay.

What's included in your subscription

Every plan includes:

  • Full access to all features within your plan tier
  • Unlimited surveys and questions
  • Data storage and processing
  • Customer support
  • Software updates and improvements

Transparent pricing

We believe in straightforward pricing:

  • Monthly plans: Billed every 30 days at the advertised rate
  • Yearly plans: Billed annually with a 20% discount
  • No setup fees: Start using PaperSurvey immediately
  • No cancellation fees: Cancel anytime without penalties

What could affect your bill

The only changes to your regular billing would be:

  1. Plan upgrades: If you choose a higher tier (prorated fairly)
  2. Additional services: Only if you explicitly request them
  3. Currency conversion: Your bank may charge for international transactions

Our commitment to transparency

  • All prices clearly displayed before purchase
  • Email confirmation for every charge
  • Detailed invoices available in your account
  • No automatic upgrades or surprise charges

Have billing questions?

Review your invoices anytime in Account settings or contact our support team at support@papersurvey.io. We're happy to explain any aspect of your billing.


Get Started with PaperSurvey.io Software

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Start your 14-day free trial now, no credit card required.