Help Center
Topic: Subscription
Are there any hidden fees once I subscribe?
Help Center Subscription • Last updated: 12 August, 2025No, PaperSurvey has no hidden fees. The price you see is exactly what you pay.
What's included in your subscription
Every plan includes:
- Full access to all features within your plan tier
- Unlimited surveys and questions
- Data storage and processing
- Customer support
- Software updates and improvements
Transparent pricing
We believe in straightforward pricing:
- Monthly plans: Billed every 30 days at the advertised rate
- Yearly plans: Billed annually with a 20% discount
- No setup fees: Start using PaperSurvey immediately
- No cancellation fees: Cancel anytime without penalties
What could affect your bill
The only changes to your regular billing would be:
- Plan upgrades: If you choose a higher tier (prorated fairly)
- Additional services: Only if you explicitly request them
- Currency conversion: Your bank may charge for international transactions
Our commitment to transparency
- All prices clearly displayed before purchase
- Email confirmation for every charge
- Detailed invoices available in your account
- No automatic upgrades or surprise charges
Have billing questions?
Review your invoices anytime in Account settings or contact our support team at support@papersurvey.io. We're happy to explain any aspect of your billing.
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