Help Center
Topic: Security
How are participant identities protected?
Help Center Security • Last updated: 26 August, 2025PaperSurvey uses multiple layers of security to protect participant identities and personal information. Your survey data is safe with us through encryption, secure storage, and strict compliance standards.
Security measures in place
We protect participant data through three key security layers:
1. Encryption during transmission
All data transfers use end-to-end encryption:
- Survey responses are encrypted before leaving the respondent's device
- Files and uploads are protected during transmission
- Even if intercepted, encrypted data remains unreadable
2. Secure data storage
Your survey data is protected at rest:
- Enterprise-grade server security
- Regular security audits and updates
- Access controls limiting who can view data
- Automated backups with encryption
3. GDPR compliance
We follow European data protection standards:
- Data minimization - we only collect what's necessary
- Purpose limitation - data is used only for stated purposes
- Storage limitation - data retention policies are enforced
- Rights to access, correction, and deletion
Additional protections available
For surveys requiring extra security:
- Password-protected surveys
- Time-limited access windows
- IP restriction options for corporate environments
- Custom data retention periods
Questions about data security?
Our support team can help you:
- Choose the right privacy settings for your survey
- Understand our security certifications
- Configure surveys for maximum participant protection
- Address specific compliance requirements
Contact us through live chat or email if you need guidance on protecting participant identities in your specific use case.
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