Help Center

Topic: Security

How are participant identities protected?

Help Center SecurityLast updated: 26 August, 2025

PaperSurvey uses multiple layers of security to protect participant identities and personal information. Your survey data is safe with us through encryption, secure storage, and strict compliance standards.

Security measures in place

We protect participant data through three key security layers:

1. Encryption during transmission

All data transfers use end-to-end encryption:

  • Survey responses are encrypted before leaving the respondent's device
  • Files and uploads are protected during transmission
  • Even if intercepted, encrypted data remains unreadable

2. Secure data storage

Your survey data is protected at rest:

  • Enterprise-grade server security
  • Regular security audits and updates
  • Access controls limiting who can view data
  • Automated backups with encryption

3. GDPR compliance

We follow European data protection standards:

  • Data minimization - we only collect what's necessary
  • Purpose limitation - data is used only for stated purposes
  • Storage limitation - data retention policies are enforced
  • Rights to access, correction, and deletion

Additional protections available

For surveys requiring extra security:

  • Password-protected surveys
  • Time-limited access windows
  • IP restriction options for corporate environments
  • Custom data retention periods

Questions about data security?

Our support team can help you:

  • Choose the right privacy settings for your survey
  • Understand our security certifications
  • Configure surveys for maximum participant protection
  • Address specific compliance requirements

Contact us through live chat or email if you need guidance on protecting participant identities in your specific use case.


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