Help Center

Topic: Security

Survey Anonymity and Respondent Identification

Help Center SecurityLast updated: 11 October, 2023

If a staff person has created a survey on and claimed it to be anonymous, here's what you need to know:

  • Survey Respondent Identification: In general, a survey created on will not allow the staff person to identify the individual respondents. However, there are some important considerations to keep in mind:

    • Unless you intentionally provide identifiable information in an open response question, the survey is designed to keep respondent identities anonymous.
    • If the survey uses 'tagged links', it may be possible to identify respondents or respondent groups, as these tagged links can be used to categorize responses based on different parameters, such as city, event, location, etc.
  • Metadata Collection: intentionally does not collect any metadata of the respondents to maintain the anonymity of the survey. This means that IP addresses, browser fingerprints, or any other information that could potentially expose a participant's identity are not collected.

  • Tagged Links: allows users to utilize tagged links to categorize responses based on different audience segments. These tagged links can be used to identify responses from specific groups or criteria. If the staff member has set up survey tagging and provided unique links to each respondent, it may be possible to identify respondents through these tagged links.

If you are unsure about the level of anonymity in a particular survey or have concerns about respondent identification, you can reach out to us via live chat (as a Guest) with a link to the survey, and we will assist in evaluating whether the survey is fully anonymous.


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