Help Center

Topic: Integrations

PaperSurvey + Email Upload

Help Center IntegrationsLast updated: 12 August, 2025

Email your scanned surveys directly to PaperSurvey for automatic processing. This integration provides a quick, familiar way to upload documents without logging into the platform - just attach and send.

How email upload works

Every PaperSurvey account includes a unique upload email address. When you send scanned surveys to this address:

  • Attachments are automatically extracted and processed
  • Uploaded documents are automatically recognized into survey responses
  • Results appear in your account within minutes

Your unique upload address

Find your personalized upload email in your General Settings. You can customize this address to make it memorable - for example:

  • surveys@uploads.papersurvey.io
  • fieldwork@uploads.papersurvey.io
  • research2024@uploads.papersurvey.io

Perfect for these workflows

Mobile scanning on the go

Scan surveys with your phone's scanning app, then email them immediately. No need to wait until you're back at the office.

Scanner email integration

Many modern scanners can email scanned documents directly. Configure your scanner to send to your PaperSurvey upload address for one-touch processing.

Team data collection

Share your upload email with field teams. They can submit scanned surveys from anywhere without needing account access.

Email setup tips

File attachments

  • Formats: Attach PDF, JPG, or PNG files
  • Size limit: Keep individual attachments under 25MB (some email providers limit to 20MB)
  • Multiple files: Send multiple attachments in one email - they'll all process together
  • File names: Use clear names to identify surveys later

Email body & Subject

The email body text is optional and won't affect processing. Use it for notes to yourself or your team.

Troubleshooting

If uploads aren't processing:

  • Confirm you're using the correct upload address
  • Check attachment file sizes (under 25MB each)
  • Verify files are in supported formats (PDF, JPG, PNG)
  • Ensure you're sending from an authorized email address
  • Large batches may take up to 15 minutes to process

Security considerations

  • Your upload email address is unique and private
  • All uploads are encrypted during transmission and storage

Need to change your upload address or add authorized senders? Visit your General Settings to manage email integration options.


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