Creating an Analysis Dashboard

Analysis dashboards let you visualize survey responses with charts, summaries, and cross-tabulations. You can build multiple dashboards per survey to focus on different aspects of your data.

A CX Dashboard view on the Analysis tab, with its tab next to Results, Compare Responses and the other views, the filter toolbar with Add and Edit, and the first row of widgets for total responses, NPS and satisfaction

Creating a new dashboard

  1. Open your survey and go to the Analysis tab
  2. Click New View at the right of the view tabs
  3. In the Create View dialog, give your dashboard a name, pick an Icon, and under Start with choose Blank or a template such as Smart Report
  4. Click Create
The Create View dialog with the view name, the Icon choices, and Start with offering Blank, Smart Report, All Questions, CX Dashboard, Assessment Report and Statistical Deep-Dive

Templates prefill the view with a ready-made set of widgets based on your survey's questions. Depending on the questions in your survey, templates like All Questions, CX Dashboard, Statistical Deep-Dive, and Assessment Report are also available. Each view appears as its own tab at the top of the Analysis section, next to the built-in Results and Compare Responses tabs.

Adding widgets

Click Add in the dashboard toolbar to open the Add blocks panel and add a visualization to your dashboard. Build my dashboard and Add all questions at the top add a whole set at once.

The Add blocks panel with a search box, Build my dashboard, Add all questions, and the chart blocks such as Chart, Comparison Chart, Cross-Tab, Filtered Chart, NPS Over Time and Response Distribution Each widget displays data from one or more questions in your survey. Blocks that need a particular type of question are greyed out, and a hint in place of their description says what to add, such as "Add a MaxDiff (best/worst) question". You can also send any chart from the Results tab to a view by opening the chart's actions menu and choosing Save to View.

Available widget types include:

  • Bar chart - Compare response counts across options
  • Horizontal bar chart - Same as bar chart, laid out horizontally
  • Pie chart - Show proportions of each response option
  • Likert bar - Visualize agreement scales and rating distributions
  • Stacked distribution - Compare distributions across groups
  • Cross-tabulation - Analyze relationships between two questions
  • Over-time chart - Track response patterns over a date range
  • Statistics widgets - Averages, NPS, CSAT, standard deviation, response plan progress, and other summary numbers
  • Headings and text - Organize your dashboard into sections

For a full list, see Available Chart Types.

Configuring widgets

Click Edit in the dashboard toolbar, then click a widget to open the inspector panel beside the dashboard. From there you can configure it by:

  • Selecting the question to visualize
  • Choosing the chart type from the available options
  • Applying filters to show only specific subsets of data (using the Filtered Chart or Comparison widgets)
  • Adjusting display options such as value labels, label format, and sort order
  • Changing the widget's width with the Block size control

Rearranging your dashboard

In edit mode, drag widgets by their handle to reorder them on the dashboard. You can also move a selected widget with the up and down arrow keys. Build layouts that tell a clear story from your data, starting with high-level summaries and drilling down into details.

Managing multiple views

You can create as many analysis views as you need. This is useful when different stakeholders want to see different aspects of the data. Each view is independent and can be shared separately.

To switch between views, click the view's tab at the top of the Analysis section.

Next steps

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