Help Center

Topic: Account settings

How to invite users to your account

Help Center Account settingsLast updated: 26 August, 2025

PaperSurvey supports team collaboration, allowing you to invite colleagues to access your surveys and data. This feature is available with Enterprise and Enterprise Plus subscription plans.

Adding team members

To invite users to your account:

  1. Navigate to your Team Settings
  2. Click Invite User
  3. Enter their email address
  4. Select an appropriate role
  5. Send the invitation

The invited user will receive an email with instructions to join your team. If they don't have a PaperSurvey account, they'll be prompted to create one.

My team settings

Team management interface showing current members and roles

Available user roles

PaperSurvey offers five distinct roles to match your team's needs:

Owner

  • Full control over the account
  • Can do everything including billing management
  • Only one owner per team
  • Can transfer ownership to another user

Manager

  • Similar to owner but without billing access
  • Can invite and remove team members
  • Can view activity logs
  • Can manage all surveys and settings

Standard User

  • Can create, edit, and delete surveys
  • Can view and export all response data
  • Can manage survey settings and templates
  • No access to billing or team management

Operator

  • Can generate copies to print
  • Can upload new documents
  • Can verify responses
  • Can view and export data
  • Cannot create, edit, or delete surveys
  • Can only delete uploads they created

Limited Access

  • Read-only access to survey data
  • Can view responses and analytics
  • Can export data for analysis
  • Cannot upload, verify, or modify anything

Alternative: Response verification access

If you need help verifying survey responses without granting full account access, consider using our dedicated verification feature. This allows external users to review and validate responses without seeing other account data. Learn more about verification access.

Managing your team

You can manage team members at any time:

  • Remove users who no longer need access
  • Change user roles as responsibilities shift
  • Track last access times for security
  • Set up new teams for different projects

Need to upgrade your plan to enable team features? Visit your subscription settings or contact support@papersurvey.io for assistance.


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