This feature is exclusively available to Enterprise Plus plan holders.

Default Link

By default, your survey address will look like this: papersurvey.io/s/30pk2m. You have the flexibility to customize the last part (e.g., 30pk2m) as you prefer, provided it isn't already in use.

Branded Link

If you wish to brand the survey address with your company domain, you can achieve this by updating certain DNS records. Once your domain is properly configured, you will be able to use both addresses, such as survey.lite.lt and papersurvey.io/s/30pk2m.

View a sample branded survey and compare it with the default link.

Updating DNS Records

To point your domain correctly, you will need to update DNS records as indicated below. You can share this information with your IT department to ensure accurate configuration.

Type	Host/Name	Record Type	Value/Content/Data	TTL	Example
Host under subdomain	survey	CNAME	domain.papersurvey.io	3600 (or default)	The survey will be accessible via survey.example.net address. Only a single DNS entry needs to be added.
Host under top-level domain	www or @	CNAME or A	domain.papersurvey.io or 188.166.134.131	3600 (or default)	The survey will be accessible by visiting example.net or www.example.net. To accomplish this, two DNS records need to be added as indicated. On the "Add New Domain" form, set the domain as "example.net".
Park the domain in full	* or @	CNAME or A	domain.papersurvey.io or 188.166.134.131	3600 (or default)	Modifying these records will fully park the domain to our servers. This is helpful if you plan to have multiple surveys and do not want to modify DNS records in the future. The DNS records only need to be set once.

To complete the domain linking, please add the domain in your custom domains settings.

Custom CSS

If you have a basic understanding of CSS, you can make minor styling adjustments to the survey to match your branding in the survey settings.

HTTPS/SSL Certificate Included

An SSL (TLS) certificate is automatically generated by Let’s Encrypt CA to ensure that form submissions are secure and cannot be intercepted. Let’s Encrypt does not charge for generating or renewing certificates, so there are no extra costs involved.