Hotel guest satisfaction paper survey #2 Template
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List of questions in this template
- Hotel Guest Satisfaction Paper Survey Printable Template
- Overall service received
- (HOTEL NAME) strives to make your stay at hotel as satisfying as possible. Please take a moment to complete this guest satisfaction survey and let us know what you think of our hotel. Your comments are important to us, and we appreciate you taking the time to share them.
- Overall physical condition of this hotel
- Overall Experience
- Appearance of hotel exterior
- Please rate your overall satisfaction with your most recent stay at this hotel:
- Condition of lobby and reception area
- How likely would you be to recommend this hotel to a friend planning to visit the area?
- Responsiveness to your needs
- How likely would you be to stay at this hotel if you were returning to the area?
- Professional, courteous attitude
- Thinking about your overall experience at this hotel and what you paid, how would you rate the value you received for the money? Was it worth it?
- Knowledge about hotel and local area
- Compared to other similarly priced hotels, how would you rate **(HOTEL NAME)** overall?
- Professional appearance
- Overall Impression
- Speed of check-in process
- Please rate your experience at **(HOTEL NAME)** on the following:
- Overall cleanliness of guest room
- Overall physical condition of room
- Cleanliness and condition of bedding
- Comfort of mattress
- Comfort of pillows
- Cleanliness and condition of carpet
- Condition and function of drapes
- Overall operation of heating
- Ease of using Internet service
- Overall workspace
- Lighting in guest room
- Feeling of safety and security
- Bathroom cleanliness
- Physical condition of bathroom
- Selection & Lighting in bathroom
- Your night's sleep
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