Hotel guest satisfaction paper survey #2 Template

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Questions in this survey: 36, Language: English

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List of questions in this template

  1. Hotel Guest Satisfaction Paper Survey Printable Template
  2. Overall service received
  3. (HOTEL NAME) strives to make your stay at hotel as satisfying as possible. Please take a moment to complete this guest satisfaction survey and let us know what you think of our hotel. Your comments are important to us, and we appreciate you taking the time to share them.
  4. Overall physical condition of this hotel
  5. Overall Experience
  6. Appearance of hotel exterior
  7. Please rate your overall satisfaction with your most recent stay at this hotel:
  8. Condition of lobby and reception area
  9. How likely would you be to recommend this hotel to a friend planning to visit the area?
  10. Responsiveness to your needs
  11. How likely would you be to stay at this hotel if you were returning to the area?
  12. Professional, courteous attitude
  13. Thinking about your overall experience at this hotel and what you paid, how would you rate the value you received for the money? Was it worth it?
  14. Knowledge about hotel and local area
  15. Compared to other similarly priced hotels, how would you rate **(HOTEL NAME)** overall?
  16. Professional appearance
  17. Overall Impression
  18. Speed of check-in process
  19. Please rate your experience at **(HOTEL NAME)** on the following:
  20. Overall cleanliness of guest room
  21. Overall physical condition of room
  22. Cleanliness and condition of bedding
  23. Comfort of mattress
  24. Comfort of pillows
  25. Cleanliness and condition of carpet
  26. Condition and function of drapes
  27. Function
  28. Overall operation of heating
  29. Ease of using Internet service
  30. Overall workspace
  31. Lighting in guest room
  32. Feeling of safety and security
  33. Bathroom cleanliness
  34. Physical condition of bathroom
  35. Selection & Lighting in bathroom
  36. Your night's sleep

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