Patient Satisfaction Survey Template

Patient satisfaction survey template covering appointment access, communication, facilities, and overall experience. Print, hand out, and scan completed forms.

Use this template

Copy this template into your account, then customize it to suit your needs.

This printable patient satisfaction survey helps clinics, practices, and outpatient departments collect honest feedback from every patient, including those who never open an email or patient portal. The form prints on one sheet, front and back, and takes about three minutes to complete.

What this survey measures

The questions cover the full visit experience: how easy it was to book, waiting time on the day, how well the provider listened and explained, staff courtesy, involvement in care decisions, and the state of the facilities. A likelihood-to-recommend question gives you a simple score to track over time, and an open comment box captures anything the fixed questions miss.

How to use it on paper

Hand the survey to patients at checkout or leave copies in the waiting room with a drop box at reception. Patients fill the checkboxes with a blue or black pen. Collect the completed forms and scan them in batches: PaperSurvey reads the checkbox answers with optical mark recognition and converts the handwritten comments to text automatically, so results appear in your dashboard without any manual data entry.

Customize this template

Add your practice logo, reword the statements to match your specialty, or add questions about specific departments. The paper layout reflows automatically as you edit, and every copy you print stays scannable.

Preview the PDF above, or use this template to start collecting patient feedback today.

Questions in this template

  1. What type of visit did you have today?
  2. How easy was it to book your appointment?
  3. How long did you wait beyond your scheduled time?
  4. Please rate your agreement with the following statements.
  5. How satisfied were you with the following?
  6. How likely are you to recommend our practice to family or friends?
  7. What could we do to improve your experience?
  8. Your age group

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