Help Center
Topic: Web surveys
How do I create a web survey?
Help Center Web surveys • Last updated: 1 September, 2025Creating a web survey in PaperSurvey takes just a few clicks. Since PaperSurvey is designed for both paper and web data collection, your web survey will match your paper version exactly, ensuring consistent data across all collection methods.
Quick start guide
- Design your survey - Create your survey questions as usual
- Open survey settings - Click the settings icon for your survey
- Enable web surveys - Toggle the "Web Surveys" option to ON
- Save changes - Your web survey is now live
That's all it takes. Your survey is now available online while maintaining the exact same structure as your paper version.
Understanding your web survey link
Once enabled, you'll receive a unique URL like: papersurvey.io/s/30pk2m
This link:
- Works on all devices (desktop, tablet, mobile)
- Can be shared via email, social media, or QR code
- Accepts responses 24/7 until you close the survey
- Automatically saves responses to your database
Customizing your web survey
Survey URL: You can customize the ending of your URL (e.g., change "30pk2m" to "customer-feedback-2025") if your preferred name is available.
Welcome message: Add instructions or context at the beginning of your survey to guide respondents.
Thank you page: Customize what respondents see after submitting their responses.
Multiple languages: If you've created translations, respondents can switch languages while completing the survey.
Pre-save data: Enable "Pre-Save Data to Browser Storage" in settings to automatically save respondent progress. This allows participants to close and reopen the survey without losing their answers, as long as they use the same device and browser.
Sharing your survey effectively
Email invitations:
Subject: We'd appreciate your feedback
Dear [Name],
Please take a moment to complete our survey:
[your-survey-link]
Your responses help us improve our services.
Thank you!
QR codes: Generate a QR code for your survey link to use on:
- Printed materials
- Event displays
- Product packaging
- Business cards
Social media: Share directly on platforms where your audience is active.
Monitoring responses
Track your web survey performance:
- View response count in real-time
- Check completion rates
- Monitor average completion time
- Export data anytime
Best practices
Test before sharing
- Complete the survey yourself
- Check all questions display correctly
- Verify submission works
Clear instructions
- Explain the survey purpose
- Estimate completion time
- Mention if responses are anonymous
Mobile optimization
- PaperSurvey automatically optimizes for mobile
- Test on different devices
- Keep questions concise for small screens
Next steps
After creating your web survey:
- Share the link with your target audience
- Monitor incoming responses
- Export data for analysis
- Close the survey when complete
Common questions
Can I edit the survey after enabling web mode? Yes, but be cautious. Changes affect new responses only. For major changes, consider creating a new version.
Is there a response limit? No, you can collect unlimited responses based on your subscription plan.
Can respondents save and return later? Enable "Pre-Save Data to Browser Storage" in survey settings. If respondents close the survey and return on the same device, their previous answers will be preserved. Note: Partial submissions only appear after clicking "Submit."
How secure are web surveys? All data is encrypted in transit and at rest. Responses are as secure as your PaperSurvey account.
Ready to start collecting web responses? Enable web surveys in your survey settings now.
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