Help Center
Topic: Subscription
What is the minimum subscription duration?
Help Center Subscription • Last updated: 12 August, 2025The minimum subscription period is one month (30 days). There are no long-term contracts or commitments required.
Flexible subscription options
We offer two billing cycles:
- Monthly: Pay every 30 days
- Annual: Pay yearly and save 20%
Both options can be canceled anytime without penalties.
No lock-in commitment
We believe in earning your business every month:
- Start anytime: Begin using PaperSurvey immediately
- Cancel anytime: No questions asked
- No cancellation fees: Ever
- No minimum contract: Month-to-month is fine
How billing periods work
Monthly subscriptions:
- Billed every 30 days
- Cancel before renewal to avoid next charge
- Access continues until period ends
Annual subscriptions:
- Billed once per year
- 20% discount compared to monthly
- Can still cancel anytime (no refunds on unused time)
Perfect for different needs
Our flexible terms work for:
- Short projects: Subscribe for just one month
- Seasonal work: Active only when needed
- Trial periods: Test with real projects
- Ongoing operations: Save with annual billing
What happens after one month?
Unless you cancel:
- Monthly plans auto-renew every 30 days
- Annual plans auto-renew after one year
- You receive email reminders before renewal
- Update payment methods anytime
Pausing vs. canceling
Need a break?
- Cancel your subscription
- Your data remains for 90 days
- Resubscribe whenever ready
- Pick up where you left off
Getting started
- Choose monthly or annual billing
- Start with a free 14-day trial to test our software and upload up to 30 pages.
- Upgrade when ready
- Change or cancel anytime
Fair billing practices
- Prorated charges for plan changes
- Clear pricing with no hidden fees
- Immediate access upon payment
- Full service until subscription ends
Questions about subscription terms?
We're happy to explain how our flexible subscriptions can work for your specific situation. Contact support@papersurvey.io for personalized assistance.
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