Help Center

Topic: Subscription

What is the minimum subscription duration?

Help Center SubscriptionLast updated: 12 August, 2025

The minimum subscription period is one month (30 days). There are no long-term contracts or commitments required.

Flexible subscription options

We offer two billing cycles:

  • Monthly: Pay every 30 days
  • Annual: Pay yearly and save 20%

Both options can be canceled anytime without penalties.

No lock-in commitment

We believe in earning your business every month:

  • Start anytime: Begin using PaperSurvey immediately
  • Cancel anytime: No questions asked
  • No cancellation fees: Ever
  • No minimum contract: Month-to-month is fine

How billing periods work

Monthly subscriptions:

  • Billed every 30 days
  • Cancel before renewal to avoid next charge
  • Access continues until period ends

Annual subscriptions:

  • Billed once per year
  • 20% discount compared to monthly
  • Can still cancel anytime (no refunds on unused time)

Perfect for different needs

Our flexible terms work for:

  • Short projects: Subscribe for just one month
  • Seasonal work: Active only when needed
  • Trial periods: Test with real projects
  • Ongoing operations: Save with annual billing

What happens after one month?

Unless you cancel:

  • Monthly plans auto-renew every 30 days
  • Annual plans auto-renew after one year
  • You receive email reminders before renewal
  • Update payment methods anytime

Pausing vs. canceling

Need a break?

  • Cancel your subscription
  • Your data remains for 90 days
  • Resubscribe whenever ready
  • Pick up where you left off

Getting started

  1. Choose monthly or annual billing
  2. Start with a free 14-day trial to test our software and upload up to 30 pages.
  3. Upgrade when ready
  4. Change or cancel anytime

Fair billing practices

  • Prorated charges for plan changes
  • Clear pricing with no hidden fees
  • Immediate access upon payment
  • Full service until subscription ends

Questions about subscription terms?

We're happy to explain how our flexible subscriptions can work for your specific situation. Contact support@papersurvey.io for personalized assistance.


Get Started with PaperSurvey.io Software

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