Customer Satisfaction paper survey Template

Looking for a paper-based survey solution for your organization? Take a look at this customer satisfaction paper survey template for your next research project.

Our templates come with well-designed questions that can be machine-read to recognize the checkmarks using optical mark recognition (OMR) technologies. Open text areas recognized with handwriting recognition (HWR) technologies allowing you to handwrite the text and automatically convert to a digitized form.

Questions in this survey: 10, Language: English

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List of questions in this template

  1. Customer Satisfaction Questionnaire
  2. Which of the following words would you use to describe our products? Select all that apply.
    • Reliable
    • Useful
    • Unique
    • Good value for money
    • Overpriced
    • Impractical
    • Ineffective
    • Poor Quality
    • Unreliable
    • High Quality
  3. How professional do you perceive us to be?
    • Extremely professional
    • Very professional
    • Moderately professional
    • Slightly professional
    • Not at all professional
  4. How responsive is our company when you need help/support?
    • Extremely responsive
    • Very responsive
    • Moderately responsive
    • Slightly responsive
    • Not at all responsive
  5. How well do the customer service representatives at our company answer your questions?
    • Extremely well
    • Very well
    • Moderately well
    • Slightly well
    • Not at all well
  6. Compared to our competitors, is our product quality better?
    • Much better
    • Somewhat better
    • About the same
    • Somewhat worse
    • Much worse
  7. Compared to our competitors, are our prices reasonable?
    • Much more reasonable
    • Somewhat more reasonable
    • About as reasonable
    • Somewhat less reasonable
    • Much less reasonable
  8. Overall, are you satisfied with the employees at our company?
    • Extremely satisfied
    • Moderately satisfied
    • Neither satisfied nor dissatisfied
    • Moderately dissatisfied
    • Extremely dissatisfied
  9. How likely are you to recommend us to people you know?
    • Extremely likely
    • Very likely
    • Moderately likely
    • Slightly likely
    • Not at all likely
  10. Thank you for your answers!

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