Help Center

Topic: Responses

How do I merge multiple survey responses into one?

Help Center ResponsesLast updated: 12 August, 2025

Yes, you can combine multiple survey responses into a single entry. This feature is useful when a respondent accidentally submits multiple partial responses or when you need to consolidate related entries.

When to use response merging

Response merging helps in several situations:

  • Paper surveys were scanned in separate batches but belong to one respondent
  • Test responses need consolidation before analysis

Step-by-step instructions

1. Enable edit mode

Navigate to your survey's responses page and click the "Edit" button in the bottom-right corner.

Responses Edit Button

2. Select responses to merge

Check the boxes next to each response you want to combine. You can select multiple responses that belong together.

Check Responses

3. Merge the selected responses

Click the "Bulk Actions" button and select "Merge into One" from the dropdown menu.

Merge Responses

How merging works

When you merge responses:

  • All selected entries combine into a single response
  • The system preserves data from all selected entries
  • If there are conflicting answers (same question answered differently) the oldest recorded answer will be preserved.
  • The merged entry retains the earliest submission timestamp
  • Original separate entries are removed after merging

Important considerations

Data preservation

  • Review responses before merging to ensure they belong together
  • The merge action cannot be undone automatically
  • Export your data before merging if you need a backup

Best practices

  • Document your process: Note why responses were merged for future reference
  • Test with sample data: Try merging test responses first to understand the process

Alternative solutions

If merging isn't suitable for your needs:

  • Use filtering to analyze specific response sets
  • Export data and combine in Excel for more control
  • Tag responses instead of merging to maintain separate entries

For complex merging scenarios or bulk operations, contact our support team for assistance.


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