# Understanding User Roles and Permissions

Source: PaperSurvey.io Help Center
URL: https://www.papersurvey.io/help/account-settings/article/understanding-user-roles-and-permissions

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PaperSurvey uses role-based access control to manage what each team member can do. When you invite someone to your team, you assign them a role that determines their level of access.

[Image: Team members with roles]

## Available roles

### Owner
Full access to everything. Owners can manage billing, team settings, and all surveys. Each team has one owner, and only the owner can access billing.

**Can do:** Everything, including managing subscription, inviting and removing members, changing team settings, and deleting surveys.

### Manager
Similar to Owner but without billing access. Can invite and remove team members, manage all surveys and settings, and view activity logs.

**Can do:** Create surveys, edit questions, upload scans, review responses, export data, create analysis views, invite and manage team members.

**Cannot do:** Manage billing and subscription.

### Standard User
Can create, edit, and manage surveys, but cannot change team or billing settings.

**Can do:** Create surveys, edit questions, upload scans, review responses, export data, create analysis views.

**Cannot do:** Manage team members, change billing, adjust team-level settings.

### Operator
Can upload scans and verify responses, but cannot modify survey designs.

**Can do:** Generate copies to print, upload scans, verify and review responses, export data.

**Cannot do:** Create or edit surveys, manage team members, change settings. Operators can delete only the files they uploaded themselves.

### Limited Access
Read-only access. Can see survey results but cannot make changes.

**Can do:** View responses, view analysis dashboards, export data.

**Cannot do:** Create or edit surveys, upload scans, verify responses, manage settings.

## Choosing the right role

| Role | Create surveys | Upload & verify | View & export | Manage team |
|---|---|---|---|---|
| Owner | Yes | Yes | Yes | Yes |
| Manager | Yes | Yes | Yes | Yes (not billing) |
| Standard User | Yes | Yes | Yes | No |
| Operator | No | Yes | Yes | No |
| Limited Access | No | No | Yes | No |

If you are unsure which role fits, the invite dialog includes "view as" links that let you preview the application exactly as each role sees it.

## Changing a member's role

Team owners and managers can change any other member's role at any time:

1. Go to **Team Settings**
2. Find the team member in the list
3. Click the role dropdown
4. Select the new role

The change takes effect immediately. You cannot change your own role, and the owner's role cannot be changed.

## Related articles

- [Inviting Users to Your Account](/help/account-settings/article/inviting-users-to-your-account.md) for adding new team members
- [Managing Team Members and Roles](/help/account-settings/article/managing-team-members-and-roles.md) for team management

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Need more? The complete PaperSurvey.io help center and blog is available as a single document at https://www.papersurvey.io/llms-full.txt.